Domus are on the lookout for a Registered Manager to take the reins of a well-established residential service in Burton on Trent in need of turnaround.
This is a specialist residential service that supports a small number of adults and older people with Learning Disabilities and Autism.
You will work proactively to build effective working relationships with Local Authority practitioners, families/carers and other stakeholders and your strong vision and coaching approach will enable the development of your team and service.
In this role, you will manage a high volume of transactions using various communication methods, such as telephony and web traffic, for a facilities management Helpdesk using a Computer Aided Facilities Management (CAFM) system.
About The Role
We are currently seeking an enthusiastic and highly organized Helpdesk Coordinator to provide excellent support to both our internal and external customers through the OCS Helpdesk.
You will be responsible for pricing spares, spot repairs and overhauls, booking orders, managing the order book, and liaising with customers to maintain customer satisfaction.
To support our customers through maintenance and operation optimisation with customised solutions for spare parts, repair, and overhaul activities on existing trains.
General
Our client based in Barton Under Needwood have a 6 month fixed term contract for a Customer Service Coordinator.