In this role, you will manage a high volume of transactions using various communication methods, such as telephony and web traffic, for a facilities management Helpdesk using a Computer Aided Facilities Management (CAFM) system.
About The Role
We are currently seeking an enthusiastic and highly organized Helpdesk Coordinator to provide excellent support to both our internal and external customers through the OCS Helpdesk.
You will have experience managing a franchise service department and ideally experience of using a dedicated modern DMS.
Veritas Careers are recruiting for an Established Dealer Group, and outstanding local employer, who have a requirement for an experienced Service Manager to join their busy premium franchise dealership in Staffordshire.
You will fit in well in a busy and friendly environment and work hard to build a customer focused team and drive them to outstanding performance.