We are looking for an experienced ITSM Consultant with a strong Configuration Management background within ServiceNow.
Akkodis are partnering with a highly reputable client within the Financial Services sector as they continue a highly successful Service Management Programme within their Global Infrastructure team.
Our client have conducted a detailed review of 14 practice areas with a view to implementing changes that will improve their service offering to the wider business.
As a Membership Service Advisor, you will manage and resolve complex and high-risk queries and complaints, oversee operational processes, and drive improvements in customer service.
Merrifield Consultants are delighted to be partnering with a prestigious Membership Organisation to recruit a Membership Service Advisor.
This role offers an exciting opportunity to contribute to the success of a dedicated Membership operations team.
The Consultant will be responsible for developing a comprehensive customer communications approach targeting millions of customers for client.
Our leading Financial Services client is looking for highly skilled Project Manager to join their team for a 6 months initial contract.
The goal is to enhance customer engagement, improve satisfaction, and ensure effective, consistent, and compliant communication across all channels via supporting the PDP process within P&S and coordinating the implementation across Open, Heritage and Policyholder Asset Management teams supporting the implementation of the clients private markets SAA.
The role involves providing temporary management support in Digital Services, focusing on the operation of Contract and Supplier Management and the ongoing development of the service model.
Enfield Council are looking for a Contract and Supplier Manager to join the digital services.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Posted by Dimensions Specialist Recruitment Ltd • £35K/yr to £42K/yr
Providing office based front line servicing and support to their platform clients.
Based in the heart of the City with a modern relaxed but professional environment and due to ongoing developments, they are now seeking a Financial Services Platform Services Manager to join them on an initial 12-month fixed term contract where you will be responsible for:
We are privileged to be working within a highly respected Investment Management organisation who proud themselves in focussing on client/customer relationships with the ethos being to help individuals with investment and financial planning, and provide technology to make things simple and clear.