_______________________
___________________
_____________________
_____________________
__________________
______________________
___________________
_______________________
____________________
______________________
Field Service Technician Salary: £25,896 pa Birmingham Service centre B24 8TJ Hours 8.30am-5.00pm Monday-Friday Job purpose: To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering and collecting equipment whilst undertaking further training for repairing and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. Key Responsibilities: Delivering and collecting wheelchairs to and from service user's homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Ensure any PPE supplied for use in carrying out your duties is used as instructed. Once fully trained undertake out of hours responsibility when rostered. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and the van check sheet are done each week. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered. Prioritise and organise your workload, referring to Line Manager as and when appropriate. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licence Successful enhanced DBS check. Able to move and handle loads and equipment safely. Experience of face-to-face customer contact. An awareness and understanding of people with disabilities. Flexible approach to working conditions and working environment change. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs. Good written and verbal communication skills. Ability to relay clear instructions to clients. Basic computer skills. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelines Standing at a bench to work Kneeling/crouching Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team. Committing to being available for short notice overtime if required necessitated by emergency response requirements. Responsibility of out of hour's duties. Confidentiality: Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person. Health and Safety: The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes. Prevention and Control of infection: The prevention and control of infection is an integral part of the role of all personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy. Service user/other agency/public engagement and involvement: We are committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company's policies and pro
Are you an accomplished Service Charge Officer or Assistant Accountant within the housing sector, eager for a fresh opportunity to contribute to a purpose-driven organisation? Looking for a position that not only values your technical skills in areas such as Excel proficiency but also prioritises your personal development and growth within a supportive and inclusive work environment? Want a role that offers flexibility and excellent employee benefits? If yes, read on. Robertson Bell are partnering with this social housing provider as they go to market for a Service Charge Officer on a permanent basis. Don't miss out on the chance to join this forward-thinking organisation as they play a crucial role in supporting local communities and expanding your professional skill set. In this Service Charge Officer role, you will: Spearhead a critical project investigating cost recovery across 30 high-rise properties, analysing costs and their relation to service charges. Manage the service charge setting process for a designated portfolio of properties, ensuring accuracy and compliance with legislation and policies. Coordinate the calculation of service charge estimates and actuals every six months, providing valuable insights to stakeholders. Support the development of your team members through informal training and job shadowing opportunities. Assist the Team Leader with statutory returns, monthly reports, and variance analysis to ensure accuracy and compliance. Based in Birmingham, the successful candidate will benefit from a hybrid working model, allowing for remote work flexibility throughout the week. Additionally, you will enjoy a competitive annual leave entitlement, generous pension contributions, and participation in an employee discount program. The ideal candidate will have: Experience in a finance role within a housing association or private property provider. Proficiency in Excel, including Vlookups, pivot tables, and expense code mapping, alongside a knack for process improvement. (Ideally) Experience in budgeting, fixed costs, variable analysis, and accounts reconciliation. A commitment to the moral compass of social housing, a desire to make a positive impact and ideally have an understanding or experience of service charge. If you are interested, we encourage you to submit your application below. Please note that CVs are reviewed regularly, and the position may close early.
Rent & Service Charge Officer £25,000 - £31,000 Permanent Birmingham Social Housing: Castlefield Recruitment are working with an Housing Association in the Birmingham area who are looking to recruit an Rent & Service Charge Officer to their busy team. The role is offered on an permanent basis and offers hybrid working arrangements Duties: To liaise with budget holders and stakeholders regarding rent and service charge income and expenditure To assist in the production of monthly reports, including variance analysis and forecasts To assist with service charges and setting of rent, and producing rent and service charge statements Ensure that all financial procedures and guidance are adhered to Experience: Housing/Property experience is highly desirable, wider Public Sector will also be considered Strong excel skills and able to manipulate large data sets Strong communication skills and able to communicate with external customers If you are interested in this position please apply to the link below, or contact Tilly Vernon