Posted by Clearwater People Solutions Ltd • £28K/yr to £32K/yr
We are seeking a 2nd Line Service Desk Engineer to join our client's team on a permanent basis.
The 2nd Line Service Desk Engineer will be working on a hybrid basis and supporting, monitoring, and fixing the existing IT infrastructure, working on new systems and upgrade projects.
The 2nd Line Service Desk Engineer must have previous 2nd line support experience, and be comfortable working with Microsoft technologies.
You could find yourself dealing with customers on reception, settling invoices in our pay points, providing fast efficient service on our checkouts or may be working with other members of the store team in other departments.
You will support the Customer Service Supervisor to ensure that our customers needs are exceeded at all times.
IT Technician / Helpdesk Analyst / 1st & 2nd Line Support Engineer who has a sound, basic understanding of IT Technology and IT Terminology, covering Windows Server, Desktop / Workstation software applications and networking technologies is required for a well-established Cloud Solutions Provider based in Southwick, West Sussex.