�? Join Our Client's Team as a Customer Service Administrator! �?
Salary: £26,000 - £28,000 dependant on experience
Location: Horsham
Hours: 8.00am - 5.00pm, Monday to Friday
Are you a detail-oriented individual with excellent communication skills? Are you looking for a challenging role where you can showcase your organisational and multitasking abilities? If so, we have a fantastic opportunity for you to join our client's team as a Customer Service Administrator!
Responsibilities ??
- Organising customer delivery runs to ensure timely and efficient service.
- Chasing and checking supplier/manufacturer order acknowledgements to maintain accurate and up-to-date information.
- Proactively managing order progress with suppliers/manufacturers to ensure smooth operations.
- Handling order change management with efficiency and precision.
- Processing and progressing warranty claims from customers, providing top-notch service.
- Acting as the main point of contact for warranties, customers, and order progression.
- Notifying customers via email/phone regarding incoming stock or any possible delays.
- Taking payments from customers, ensuring a seamless transaction experience.
- Assisting with various administrative tasks to support the smooth functioning of the team.
Essential Skills/Competencies ?
- Strong attention to detail: You have an eagle eye for spotting errors and typos, ensuring accuracy in all your work.
- Excellent communication skills: You possess both written and verbal fluency, allowing you to effectively interact with customers and team members.
- Organisational skills: You thrive in a structured environment and can prioritise tasks effectively.
- Time management: You can manage your workload efficiently, meeting deadlines consistently.
- Confident working style: You approach challenges with a positive attitude and can adapt quickly to changing situations.
- IT literate: You are comfortable using various computer programmes and systems.
- Team player: You enjoy collaborating with others and can contribute effectively to a diverse team.
Don't miss out on this amazing opportunity to join our client's team as a Customer Service Administrator! Apply now and take the first step towards a rewarding career! �???
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity's, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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