Some weekend and Bank holiday working required Additional overtime and Unsociable Hours payable First Aid Certificate required but not essential as training will be given common sense approach to minor technical faults back ground in care may be an advantage working with elderly, vulnerable and disability essential
Vehicle provided Shift work (12 Hours) over a 7 day week to include days and nights 12 month work is available to all successful candidates
Handling customer inquiries and complaints via phone, email, and in-person, providing accurate information and resolving issues in a timely manner.
General
Our client, a leading social housing provider in Swindon, is seeking a dedicated and customer-focused Customer Service Assistant to join their team.
The successful candidate will play a crucial role in delivering high-quality support and assistance to tenants, ensuring their needs are met promptly and effectively.
In this exciting Lead Technical Support role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed.
The Technical Support Team Lead is required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service.
The role: The Caretaker will be repsonsible for minor repairs to, door furniture, a little investigative work (why something has stopped working or broken etc which will then be passed back to the helpdesk for an engineer visit)
There will be furniture set ups and set downs in assembly halls and at lunchtimes.