Join our expanding support team as a Service Desk Technician and embark on an exciting career journey!
Employer description
LaneSystems Working alongside our Business Partners, we provide advice to help improve how the IT system should be ran and administered.
Providing a solution for a problem or a potential problem does not necessarily mean additional costs, but ensures efficient running of any infrastructure.
Provide a courteous efficient telephony service within the trust.
Working at Duham and covering Darlingon as and when required you will be working a variety of shifts 11am to 7pm or 2pm tp 10pm as well as some evening shifts.
To project a friendly and professional attitude to all patients, staff and visitors and to demonstrate product knowledge when enquires are made.
You will manage the service desk tickets in your queue, providing timely updates to our user base, and ensure customer service excellence by monitoring tickets on our ticketing system and reviewing customer feedback.
Reporting to the IT Desktop Manager, your key responsibilities will include providing support for the desktop estate across all computing devices, including laptops, desktops, tablets, and mobile phones.
We have a fantastic opportunity to join our growing business as a Device Analyst!
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Our client, a leading organisation in need of a Receptionist, is seeking someone like you to join their team!
Are you a friendly and enthusiastic individual with exceptional organisational skills?
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Are you an experienced IT professional with a knack for leadership and a passion for guiding a team to success?