Parkdean Resorts are seeking a career minded, professional and who is passionate about IT to support our busy Service Desk.
The role reports directly to the Service Desk Manager and will be the first point of contact for our employees' incidents and problems.
An ideal candidate for this role will have high levels of customer service, we will provide extensive training to ensure you can deliver the technical side of the role to a high standard.
Our client are an award-winning group of financial services and technology companies, working with close to 20% of UK financial advisers and their clients.
By combining their Investment Management expertise with advanced Wealth Platform technology, they offer financial solutions built for the future and that of their clients.
We are a forward-thinking company with a growth mindset, seeking an apprentice service desk analyst to join the team in providing excellent IT remote support to our clients.
Employer description
We are a Managed Service Provider (MSP) based in North Shields, supporting companies across the UK with their IT equipment, and providing cloud services, communications, and a range of other related services.
General
You will be based in our North Shields office and will be required to attend client sites on occasion, with a company vehicle being provided for these journeys.
As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism.
We're seeking individuals to join our team at Whistl Gateshead's contact centre.
Join us to make a difference and be part of our dedicated team.