DK Recruitment are recruiting for a Service Desk Manager on behalf of our client based in Brighton going through an exciting period of growth.
On a day-to-day basis you will be playing a pivotal role in ensuring the successful delivery of managed IT services to my clients diverse customer base.
Working with the current (and future) team to ensure that our services meet or exceed service level agreements (SLAs) and customer expectations.
Due to growth our client is looking for a Service Desk Manager to join them on a permanent basis, acting as an escalation point for other Engineers whilst being the go-to for any technical or people-related questions or queries within the department.
Our client, a leading MSP in the industry is seeking a Service Desk Manager to join their technical and friendly team on a full-time, permanent basis.
The ideal and successful candidate will have around 3 years' experience as a Service Desk Manager, used to managing a team of Engineers in an ever-changing and fast-paced technical environment.
The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers.
The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers.
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function.
As a Service Desk Manager, you will be at the forefront of ensuring top-notch service delivery to clients, overseeing the day-to-day operations of the service desk.
We are currently looking for a confident, motivated Service Desk Manager to join a market leading Managed Service Provider based in Middlewich, Cheshire and spearhead their Support team.
This pivotal role requires not only technical knowledge but also exceptional leadership skills to motivate and guide the service desk team in providing unparalleled support to clients.
We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey!
To lead, manage and motivate a team of 4-6 1st/2nd service desk professionals a background in Service Desk / Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally!
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk
We are looking for a suitably experienced person for a Service Desk Manager position with our client in Cumbernauld.
In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues.
Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Service Desk Manager who has a 50/50 split of being hands-on technical as well as managing the busy helpdesk team.
The company provide IT Support to clients within Cheshire and surrounding area's including cloud services, cyber security, software development and business continuity.