We have an engineering-led, tailored approach and around the clock support service has resulted in establishing an industry lead organisation, and to help with our rapid growth we are looking for a Service Desk Engineer
Founded by engineers in 1996, we have created a culture where our clients' needs sit at the forefront of every project.
UK Wide, however Yeovil/surrounding areas is preferred for training.
We have an opportunity available for a Service & Installation Engineer to join our team in the Manchester area.
Monmouth Scientific Limited (MSL) is a market leading UK based manufacturer of clean air solutions (Filtration Fume Cabinets, Biological Safety Cabinets, Laminar Air, and ISO Class Cleanrooms) for a diverse market base including laboratory, research, pathology, forensics, pharmaceutical, electronics and aerospace.
You will join us on a full-time, permanent basis and in return you will receive a competitive salary.
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
What you'll do
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
1st/2nd Line Service Desk Technician - £24K - £28K
We are excited to offer an outstanding opportunity for a proactive and enthusiastic 1st Line Service Desk Technician with experience in a fast-paced service desk environment.
In this role, you will be essential in providing comprehensive technical support to internal staff and the IT team, ensuring issues are managed, monitored, and resolved efficiently and within established standards.
As BES Utilities continues its exciting growth within its IT department in 2024, we have a newly created position available for an Application Support Analyst to join our growing IT shared services team, based within our offices in Trafford Park, Manchester with some travel to our Fylde Coast offices when required.