This role will play a pivotal part in providing end user support within the business, as a key member of the Service Desk Function, you will work collaboratively with the team to provide first response and analysis on incidents and provide efficient resolution.
Exciting opportunity for an innovative and ambitious 2nd Line Service Desk Engineer to join an award-winning financial services organisation.
We are looking for a team orientated, highly customer focused and enthusiastic Deskside / migration Engineer to support our client during a desktop migration project assisting the customer with pre and post migration issues
Candidates must be holding SC clearance or have previously held this and be happy to go through this again.
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk
To lead, manage and motivate a team of 4-6 1st/2nd service desk professionals a background in Service Desk / Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally!
We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey!
The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
Role Overview: My client is seeking a meticulous and analytical Bonus & Commissions Analyst to join their dynamic team on a rolling contract basis.
This role is pivotal in ensuring the accuracy and integrity of their bonus and commission calculations, providing critical support to the sales and finance departments.
If you thrive in a fast-paced environment and have a keen eye for detail, I want to hear from you.