We are currently seeking a Service Desk Analyst to be the first point of contact for IT incidents and requests. You'll handle phone calls and emails, aiming to resolve issues on the first contact.
Requirements This Role:
- ITIL v3 Foundation certification
- Experience with Microsoft products such as Active Directory
- Previous Service Desk Analyst experience
What We Offer:
- Competitive salary and bonus
- Flexible working arrangements
- Extensive corporate benefits, including Private Medical, 8% Pension contribution, Health and Wellness program, 26 days holiday plus bank holidays
- Excellent learning and development opportunities
Location:
- This role is based in Leatherhead - 2 days onsite, 3 days remote
Apply now and join a company that values its people and provides opportunities for growth and development.
Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.