As a Service Desk Analyst, you will be responsible for providing 1st and 2nd line support including application support to circa 1200 staff nationally in an ITIL based environment.
Hoop Professional Services has an excellent opportunity, for an experienced Administrator, to join a highly renowned organisation, on a part time basis (17.5 hrs), based in Cardiff, for 3 months.
As a Customer Service Administrator, you will be responsible for full administration duties in the Service Department ensuring customer requirements are met.
We have a great opportunity for an enthusiastic individual to work as a Customer Service Administrator on a full-time, permanent basis.
Our client is a worldwide distributor of products, services, and supplies for the healthcare sector.
As a Service Desk Analyst you'll play a crucial role in assisting internal customers.
Your responsibilities include providing 1st and 2nd line technical support, resolving incidents according to guidelines and Service Level Agreements, and supporting users with Victim Support procured computers.
Experience in a Service Desk environment supporting 700 employees in an ITIL setting.
General
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
It is a fast paced and fun environment to work in with plenty of room for progression.
They are a rapidly expanding MSP based in Cardiff that work with banks, high street brands, charities and other well known businesses to provide high quality IT support services, Cyber security and consultancy.
They are seeking an Administration & Sales Support professional who can think on their feet and excels at connecting with people.
Acorn by Synergie is thrilled to announce an opening for a charismatic and super-organised Administrator to join their client's award-winning team at Wales' largest promotional merchandise company.
As they approach an exciting time of growth and change, they need a dynamic, self-motivated individual with strong analytical skills and a background in administration and customer service to help achieve their goals.
We are looking for an experienced Business Support Administrator for an immediate start temporary assignment based in Cardiff Gate.
Reporting to the Business Support Manager you will support the effective operational delivery of membership and customer subscriptions processing, finance reconciliation, departmental administration support and audit to agreed performance goals.
This will include
Processing new membership applications and re-instatements.