I am currently recruiting for an IT Service Desk Technician who is looking to join a dynamic and growing company with offices here in Edinburgh and around the UK.
Our client is an Independent UK law firm with expertise in areas such as transport, energy, food and farming, real estate and infrastructure.
Overview
You will play a crucial role in providing IT support to users.
1st/2nd Line Service Desk Technician - £24K - £28K
We are excited to offer an outstanding opportunity for a proactive and enthusiastic 1st Line Service Desk Technician with experience in a fast-paced service desk environment.
In this role, you will be essential in providing comprehensive technical support to internal staff and the IT team, ensuring issues are managed, monitored, and resolved efficiently and within established standards.
We have an exciting new opportunity for a Service Support Technician to join a leading organisation based in Gloucestershire.
This role would be the ideal opportunity for someone who has previously worked to handle incoming technical incidents, requests and changes in an accordingly and timely manner
The IT department are looking for someone to fill the vacancy of Service Desk Technician for the Hull office.
The role will be suited to someone who is technically minded, reliable, and like to help and support people with their IT related questions.
The ideal candidate will have an interest in different aspects of IT and will be required to assist users with Windows 10/11, M365 apps, Nucleus queries, issues with printers, monitors, laptops, desktops, docking stations, mobile and telephone technology and the internet, movement of IT equipment, creation of knowledge base articles for team members and users.
IT Support Engineer / Service Desk Analyst / IT Technician who has previous experience working on a busy helpdesk resolving first line and / or second line IT support tickets is required for a multi-award winning Managed Service Provider based in the City of London.
ALL LEVELS OF IT EXPERIENCE CONSIDERED
As a successful candidate you will need a solid foundation in IT, preferably covering Microsoft technologies.
IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid technical background covering Second Line Support with some Third Line (although this is not a full blown Third Line Support role) is required for a busy Helpdesk and deskside project work with an IT Company based in London.
The ideal candidate will have a solid background in supporting, installing and troubleshooting IT Networks both remotely and onsite covering Routers, Switches, Hubs, Firewalls, LAN / WAN etc.
(The offices are a few minutes' walk from Holborn Station).
Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service.
Ensure delivery of a high-quality customer-focused user experience, maintaining high standards of access, availability, usability, and service excellence.
Join our expanding support team as a Service Desk Technician and embark on an exciting career journey!
Employer description
LaneSystems Working alongside our Business Partners, we provide advice to help improve how the IT system should be ran and administered.
Providing a solution for a problem or a potential problem does not necessarily mean additional costs, but ensures efficient running of any infrastructure.