The Service Delivery Engineer's primary responsibility is to provide a high level of customer service and support to external customers.
The role will provide remote support by creating customer incident tickets, identifying problems, troubleshooting issues and adhering to internal and external SLAs.
They will also prepare room equipment for installation, support onsite engineers with testing, and maintain room and equipment records.
Our Client are a giant in the Financial Services Industry, with multiple offices throughout the UK.
With an incredible leadership team, they are regularly voted in the top 100 companies to work for and have some exciting growth plans ahead as they continue to provide an unrivalled service to their customers, as well as creating an incredible place to work for their team members.
We now have a vacancy on their team in Basingstoke for an Operations Project Manager.
Enhanced Care Services is a rapidly developing organisation with a clear ethos of delivering high-quality standards of care and is seeking hard-working and driven candidates who are keen to continue our strive for excellence.
Having initially delivered enhanced and critical care to a range of events, ECS now oversees the medical cover to a range of large-scale events each year, whilst also operating 24/7 frontline ambulance and clinical services and providing medical education at all levels.
Founded in 2015, ECS has developed into a highly regarded, clinically led organisation with excellent standards and a focus on patient care.