Input into the production of a weekly and monthly Service Delivery WIP Reporting: progress against monthly delivery targets, delivery schedule of all orders in progress, problem orders, etc.
Update systems and tools with accurate information to allow solutions to be built right first time and to allow other areas of the business the ability to support our customers.
Posted by PIB Insurance Brokers • £25K/yr to £30K/yr
General
The Service Delivery team work alongside the Account Handlers to continuously develop and improve client outcomes and working processes.
They play a key role in the future of client service delivery at PIB, underpinning the service excellence PIB require for our clients and ensuring accuracy for insurers, clients, and data integrity.
The Role
To provide client service support and assistance to the Account Handlers with their day-to-day tasks and account broking.
Posted by Belinda Roberts Ltd • £26K/yr to £27K/yr
Fast growing energy business based in the Bury area requires a Service Delivery Coordinator, this is a role that sits within the Customer Service team.
This is a newly created role due to the growth of the business.
The primary function of this role is managing all account queries through a first-class customer centric approach.
As a Service delivery manager, you will play a critical role in their support team.
Our client is on a mission to empower businesses with the best IT solutions, and they are growing rapidly!
If you are an experienced Support & Service Lead looking for an exciting opportunity with massive potential for career growth, they want to hear from you!!!
As the IT Service Delivery Manager you will lead and develop a team of IT professionals to support the performance and overall management of the IT systems that facilitate the operations supporting 250-300 end users.
Akkodis are currently working in partnership with a leading service provider to recruit an experienced IT Service Delivery Manager to join a vibrant and growing IT operations team in the heart of Sheffield.
Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications.
As a Service Delivery Manager, you are responsible for making sure that the Technology services are being delivered to the business agreed expectations and to work closely with your business unit to continually improve the Technology services they consume.
We are looking for a Service Delivery Manager to join our IT Delivery Team in Milton Keynes.
Key responsibilities
Weekly Operational reviews with Operational level Business Managers.