To manage the delivery of Business Change projects and related activities, identifying interdependencies and managing risks to enable each project to deliver the customer experience improvement, target savings, outcomes and deliverables as set out in each programme development document and project specification and scope, working with external consultants, programme boards and team members
To manage the effective and efficient delivery of Business Change projects supporting our business change programme's aims and objectives to a successful conclusion
Project managers may support more than one project, be asked to change projects or take on new projects as the needs of the Business Change programme demand.
The successful candidate will ensure the department meets its service levels on phone calls , banking of manual payments , checking of finance documentation and response times in emails/letters .
We are recruiting for an exciting new Customer Service role with Honda Financial Services, who are seeking an experienced customer service agent who can provide an excellent level of service to their customers.
This is the perfect role for a graduate or a returner to work who has solid customer service experience and can commit to a 6 month contract.
The smooth delivery of system upgrades and enhancements , on time and on budget is a key objective of the IT Team in improving the overall efficiency, effectiveness of the business and usability of the system.
The role involves the co-ordination of system solution activities through the full project life cycle to continually improve the effectiveness of systems, associated processes and procedures.
Are you an immediately available Business Analyst (IT) seeking an exciting 12 month contract with a global automotive brand?
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
Working within the departments Service Level Agreements, answering phone calls from our customers and dealers.
Building and maintaining strong Dealer relationships through clear communication making each contact with the team an enjoyable experience.
General
A hybrid opportunity has arisen for a New Business and Customer Coordinator to join a great company based in Bracknell on a 6 month fixed term contract.
The Collections and Recoveries Coordinator role is a customer service role that requires sensitivity, tact and empathy as it is dealing with customers who may find themselves in sensitive situations financially and emotionally.
Working for this global automotive brand based in Bracknell, the Collections and Recoveries Team works with customers who may be struggling to maintain their financial agreements, or need alternative arrangements established.
Collections and Recoveries Coordinator - Bracknell - Contract 6 months - £16-£18 per hour
Work closely with a Directorate to understand their challenges and issues and use this understanding to provide them with relevant and timely professional financial advice.
Provide high quality financial advice and support to a Directorate Management Team, the Executive Director andotherAssistant DirectorsandMembersonallmattersrelatingtooperationsundertheircontrolinorder that they can properly manage their financialaffairs.
We are seeking an experienced Finance Business Partner to provide support to the People Directorate, focusing mainly on Adult Social Care with areas of responsibility also including housing (not HRA), early help and communities.