A hybrid opportunity has arisen for a New Business and Customer Coordinator to join a great company based in Bracknell on a 6 month fixed term contract.
Responsibilities:
- Working within the departments Service Level Agreements, answering phone calls from our customers and dealers.
- Building and maintaining strong Dealer relationships through clear communication making each contact with the team an enjoyable experience.
- Providing an excellent level of service to our customers.
- Making changes to customers' finance agreements.
- Allocating manual payments to customers' agreements accurately.
- Checking finance documentation efficiently.
- Responding to correspondence from customers.
Requirements:
- Previous experience working in a customer service environment.
- Great communicator with the ability to build relationships with customers and colleagues, being compassionate and considerate.
- Organisational skills, with the ability to prioritise, multitask and meet deadlines, which can come with an element of working under pressure.
- Quality conscious with an eye for detail.
- This role is subject to satisfactory references to include a DBS Check and Financial Check.
By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.