Our Service Delivery Manager will be responsible for overseeing the delivery of services to our clients, ensuring high levels of customer satisfaction.
About the role
Your key tasks and responsibilities will include
Leading the team to deliver an outstanding service, ensuring client expectations are always met or exceeded.
You will be responsible for managing client orders end to end and use the tools within the business to deliver a fantastic customer experience every time and both simple and complex solutions.
You will be working within a knowledgeable team environment, who support each other to achieve the quality they are so well known for.
General
If you have at least 2 years' experience in building phone systems on portals and delivering broadbands and are looking to join a company with a second to none reputation where you can work within a supportive and friendly team, this could be the perfect role for you.
Join our distinguished client's team as a IT Service Delivery Manager.
Positioned at the forefront of the IT services and solutions industry, and headquartered in Nottingham, our client excels in the Education sector, prioritizing customer needs above all.
Renowned for their innovative strategies and strategic partnerships with leading vendors, they are dedicated to providing first-rate IT solutions.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
To continue delivering exceptional service, they are seeking a dedicated and experienced Service Delivery Director to oversee their team of engineers across the UK.
My client is a renowned leader in providing high-quality technical support and services across the UK.
Specializing in EPOS systems, they have built a reputation for excellence and innovation.
We are recruiting for a Service Delivery Coordinator responsible for Campaign and service delivery for a multi-channel Marketing agency managing some of the most desirable brands in the UK.
Within this role you act as a pivotal point of contact for a UK leading cosmetic brand, responsible for the delivery of campaigns in relation to new product promotion from brief to completion.
The of role Service Delivery Coordinator will involve
Taking detailed briefs in relation to new product launches.
As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based within our offices in Trafford Park, Manchester with travel to our Blackpool offices essential on a weekly basis.
Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians.