Role: Service Delivery Coordinator
Hours:8.30-5.30pm Mon-Fri
Location: Mansfield (1 day remote working once trained)
We are recruiting for a Service Delivery Coordinator responsible for Campaign and service delivery for a multi-channel Marketing agency managing some of the most desirable brands in the UK.
Within this role you act as a pivotal point of contact for a UK leading cosmetic brand, responsible for the delivery of campaigns in relation to new product promotion from brief to completion.
The of role Service Delivery Coordinator will involve:
- Taking detailed briefs in relation to new product launches
- Providing quotations, managing SLA and budgets
- Responsible for managing the fulfilment and distribution of products to comapies and influencers
- Providing outstanding customer service, updating, and dealing with client's queries, regular teams meetings
- Liaising and briefing internal departments and 3rd parties including warehousing and logistics.
- Updating CRM systems
- Managing multiple projects to tight timescales
The ideal candidate for the Service Delivery Coordinator role will have:
- Worked within a fast-paced service delivery environment
- Customer service experience within a B2B environment
- Experience with Logistics or Distribution would be advantageous
- The ability to pick up systems that are new to you with great attention to detail
- An interest in health and beauty and brand launches would be advantageous
Interested? Please call TurnerFox Recruitment or email your CV
Keywords - Brand Manager / Account Manager / Campaign Manager / Logistics / Distribution / Customer Service / B2B / Service Delivery Coordinator / Service Delivery / Campaign