The role of Service Delivery Manager (SDM) will encompass a wide range of tasks including but not limited to, providing a high level of service that meets all customer requirements and individual contractual obligations within budget constraints.
Overview of the role
The SDM will be responsible for leading a new client relationship while also building and maintaining internal stakeholder relationships.
A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services hand off.
Are you passionate about customer success and software solutions?
A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services handoff.
Are you passionate about customer success and software solutions?
The IT Solutions Lead supports the execution of IT Work Packages by working with the (Senior)Technical Delivery Manager to understand the clients' requirements, identifying gaps (if any) between clients' requirements and current IT capabilities, defining solutions to bridge the gap and making sure that the project scope is maintained and solutions implemented in line with design.
General
They are expected to work closely with clients and business representatives to understand their business needs and design solutions to tackle the IT need of each business or bid.
The Solution Lead must also understand not just the IT needs of the business but also the overall impact of proposed solutions to the profitability of the business or bid.
The IT Delivery Team Member role is conducted in an environment that is far from ordinary, therefore, we're not looking for ordinary.
We're currently seeking an accomplished and highly ambitious IT Delivery Team Member to work with our exceptional client, a world class brand in a secure environment.
Onsite in Gloucestershire Contract £330-£400 per day inside IR35
Gerrard White is currently seeking an IT Service Delivery Manager / Support Manager for an initial three month contract term for one of the UK's largest personal lines insurance companies.
2 days per week in Chesterfield, 3 days per week remotely
This role will be based from the Chesterfield office working 2 days on site and 3 days remotely per week.
We're recruiting for a Delivery Lead to be get involved in a number of digital transformation projects within a Local Authority.
Site presence: Occasional
Projects include
Implementing software upgrades, potentially working on an I-DOX system upgrade(especially keen for candidate with experience of managing upgrades of more dated software in use in local gov).
Review and agree the project delivery plan to support delivery of all aspects required to realise the defined business outcome, including all client (i.e., Heathrow) activities such as business change.
Ensure IT capability required to enable Heathrow to achieve business priorities, is successfully delivered by our supply chain partners.
Responsible for leading supply chain partners in delivering against business strategies, outcomes, and benefits, within allocated annual budget, within agreed deadlines and quality standards.Leadership and Co-ordination of Suppliers