A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services hand off.
Are you passionate about customer success and software solutions?
A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services handoff.
Are you passionate about customer success and software solutions?
The IT Solutions Lead supports the execution of IT Work Packages by working with the (Senior)Technical Delivery Manager to understand the clients' requirements, identifying gaps (if any) between clients' requirements and current IT capabilities, defining solutions to bridge the gap and making sure that the project scope is maintained and solutions implemented in line with design.
General
They are expected to work closely with clients and business representatives to understand their business needs and design solutions to tackle the IT need of each business or bid.
The Solution Lead must also understand not just the IT needs of the business but also the overall impact of proposed solutions to the profitability of the business or bid.
We have an exciting opportunity for a Delivery Manager to join the Land & Nature Directorate to lead on and deliver many areas our organisational strategy, including our Nature, Climate Action, Let Estate, Urban Green and Everyone Welcome areas.
If you're someone who has experience in delivering work across multiple complex activities and projects, has experience of working within a collaborative team environment and can demonstrate excellent leadership, then we'd then we'd love to hear from you!
We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine.
Review and agree the project delivery plan to support delivery of all aspects required to realise the defined business outcome, including all client (i.e., Heathrow) activities such as business change.
Ensure IT capability required to enable Heathrow to achieve business priorities, is successfully delivered by our supply chain partners.
Responsible for leading supply chain partners in delivering against business strategies, outcomes, and benefits, within allocated annual budget, within agreed deadlines and quality standards.Leadership and Co-ordination of Suppliers
All national delivery teams work with colleagues in the Advisory Offices, with colleagues working in similar sectors within Research and Education, and often in partnership with other organisations.
Consulting solutions has an annual turnover of c.£13M and 170 employees.
As part of a team, take responsibility for front line delivery of advice on multiple service areas within the assigned cluster providing a coordinated, consistent, efficient and customer focussed service and achieving set access targets and ongoing improvements to the customer experience.
Provide first line advice , referrals and completion of payments and resolution of queries for customers across a wide range of Council service areas with primary attention to achieving a positive and personalised customer experience.
General
To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required.
The Digital Services Team are responsible for leading a wide range of operational & business processes across our UK and ROI digital platforms, ensuring that they operate effectively, deliver value and always enhance the customer experience.
We have a new opportunity to join our team and learn skills across our two main teams; Digital Product Setup and Digital Promotions & Events.
We believe that anyone is capable of lasting change.
We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives.
For more than 25 years we have been working with people to build positive and productive lives, whatever their past.