As the Service Manager will own and deliver medium scale services or will take responsibility for part of a large service under the direction of a senior delivery manager, to client and cost, risk, quality and service performance targets.
Typically these services will include systems; applications, technical infrastructure, business process and IT service provision, using multiple delivery channels.
Posted by Right Now Recruitment • £45K/yr to £55K/yr
Are you a customer focused Service Delivery Manager with previous experience in managing technical I.T teams or similar that have delivered an exceptional service to their customers?
To be successful as a Software Support Manager you should have excellent interpersonal and conflict management skills.
You will be responsible for training, supporting, developing and leading a bright and capable team, whilst also prioritising managing escalations and building strong relationships with Key Accounts, focusing on providing excellent communication and technical support to all customers whilst meeting and exceeding set SLA's.
We are currently seeking a Delivery Manager to join our rapidly growing CRM Consulting and Implementation practice.
We are Crest Certified Salesforce CRM specialists, we design and build marketing, sales, customer service and analytics solutions for Enterprise to SMBs.
Our point of difference is our team's 50years of in-house experience, delivering double-digit growth.
As a Service delivery manager, you will play a critical role in their support team.
Our client is on a mission to empower businesses with the best IT solutions, and they are growing rapidly!
If you are an experienced Support & Service Lead looking for an exciting opportunity with massive potential for career growth, they want to hear from you!!!
They are looking for a skilled IT Service Delivery Manager to join their team, serving as the primary point of contact to 5 key clients for escalated IT service delivery needs.
I am representing a specialist IT MSP who service finance and private equity clients.