The Service Delivery Engineer's primary responsibility is to provide a high level of customer service and support to external customers in an expanding service covering Audio/Visual Technology.
The role will provide remote support by creating customer incident tickets, identifying problems, troubleshooting issues and adhering to internal and external SLAs.
They will also prepare room equipment for installation, support onsite engineers with testing, and maintain room and equipment records.
The role of Framework Manager is overall responsibility for successful delivery of projects under the framework against specific KPI's in line with performance, safety, budget and programme.
You will have key direct reports of Project Managers and Site Managers to ensure effective delivery of each project.
Whilst making sure that the Clients expectations are always met.
Develop and implement project plans, schedules and budgets to ensure that projects are completed on time.
Identify and procure material, equipment and labour required for projects.
General
You will be responsible for the overall planning, coordination, and execution of projects related to the construction and installation of electrical systems for new and existing buildings and infrastructure.
At Sopra Steria, we are developing an innovative Managed Service to replace a complex legacy enterprise infrastructure.
Join us on an exciting journey as we revolutionise a major client's operations through agile transformation and the delivery of innovative cloud services.
We are creating a ground-breaking, end-to-end on-premises cloud solution, designed to facilitate seamless interaction for users from various locations.
Working within the Project Delivery Team, you will support the Project Managers team in managing administrative tasks related to field projects, tracking projects and working with customer's support.
Our client, a specialist in bespoke products, has an exciting opportunity for a Project Support Administrator to join the existing team.
Duties
Preparing site documentation for works to take place including Risk Assessments, Access Arrangement, Permits to Work, etc.
Posted by Nuvola Resourcing Ltd • £50K/yr to £55K/yr
Are you an experienced IT Project Manager who is looking for a fresh challenge and an environment which is fast paced, vibrant, fun and where you will have a good degree of autonomy?
Superb opportunity to join an established & growing IT MSP / Reseller company that has an excellent culture.
The company is c200 employees with a turnover of c£100m.
As a Site Manager, you will deliver all site-based construction elements associated with multi-discipline projects, on-time to fully satisfy customer requirements.
The successful candidate will demonstrate a full understanding of the construction of electrical, elements of a project life-cycle.
You will aim to continually develop and improve communications and performance within the Projects and Construction Teams.