Amour Recruitment are seeking an experienced and dynamic Service Delivery Manager to oversee the Order Fulfilment, Service Delivery, and Technology Innovation functions for our client based in Waterlooville.
This role requires exceptional leadership, project management, and client relationship skills to ensure the seamless delivery of IT services, drive continuous improvements, and exceed customer expectations.
The successful candidate will lead a high-performing team, manage client onboarding, and maintain compliance with ISO/IEC 20000-1:2018 standards.
The Service Delivery Engineer's primary responsibility is to provide a high level of customer service and support to external customers in an expanding service covering Audio/Visual Technology.
The role will provide remote support by creating customer incident tickets, identifying problems, troubleshooting issues and adhering to internal and external SLAs.
They will also prepare room equipment for installation, support onsite engineers with testing, and maintain room and equipment records.
The Contracts Manager will be responsible for managing the project lifecycle from post-tender stage through to completion, including cost management, scheduling, and client liaison.
We are seeking an experienced and highly motivated Contracts Manager to oversee projects within commercial property, specifically focusing on refurbishments, fit-outs, and dilapidations.
You will play a critical role in ensuring that projects are delivered on time, within budget, and to the highest standard.
Develop and implement project plans, schedules and budgets to ensure that projects are completed on time.
Identify and procure material, equipment and labour required for projects.
General
You will be responsible for the overall planning, coordination, and execution of projects related to the construction and installation of electrical systems for new and existing buildings and infrastructure.
Posted by Proactive Appointments • £45K/yr to £55K/yr
IT SaaS Vendor Management Lead
As our IT SaaS Vendor Management Lead you will be responsible for delivering business outcomes though our key strategic vendor relationships, ensuring these relationships deliver on value and customer outcomes in line with our objectives.
An exciting opportunity has arisen for a newly created role within our IT Business Management Department.
General
We are working closely with one of our biggest customers who are a leading force in their commercial space based in the financial services sector.
Posted by Nuvola Resourcing Ltd • £50K/yr to £55K/yr
Are you an experienced IT Project Manager who is looking for a fresh challenge and an environment which is fast paced, vibrant, fun and where you will have a good degree of autonomy?
Superb opportunity to join an established & growing IT MSP / Reseller company that has an excellent culture.
The company is c200 employees with a turnover of c£100m.
As a Site Manager, you will deliver all site-based construction elements associated with multi-discipline projects, on-time to fully satisfy customer requirements.
The successful candidate will demonstrate a full understanding of the construction of electrical, elements of a project life-cycle.
You will aim to continually develop and improve communications and performance within the Projects and Construction Teams.
Posted by Workshop Recruitment • £25K/yr to £28K/yr
Working within the Project Delivery Team, you will support the Project Managers team in managing administrative tasks related to field projects, tracking projects and working with customer's support.
Our client, a specialist in bespoke products, has an exciting opportunity for a Project Support Administrator to join the existing team.
You will be required to support with the movement of customer equipment when in office so must be physically fit and to move boxes in a safe manner