Posted by Charterhouse Recruitment Services • £23K/yr
We are seeking a dedicated and efficient Client Services Assistant to join our team.
The ideal candidate will be responsible for providing exceptional reception and telephone services, ensuring client satisfaction, and supporting various administrative tasks.
If you are client-focused, detail-oriented, and thrive in a professional environment, we would love to hear from you.
Our client is an established organisation, and they are looking for a Service Administrator to join their team based in South Leeds.
The Service Administrator will play a key role in ensuring the smooth and efficient operation of the department and the ideal candidate will be proactive and customer focused.
The role
Maintaining service records and databases, ensuring all information is accurate and up to date.
Responsible for answering all calls and chats to the Service Desk within the SLA response times.
General
The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now).
The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.
Posted by Key Appointments (UK) Ltd • £25K/yr to £29K/yr
General
Are you an IT Service Desk Administrator capable of enhancing and optimising existing processes, particularly within the Jira platform, through automation to enhance efficiency and productivity across an organisation?
Key to the IT Service Desk Administrator role will be fostering collaboration within an IT team and providing excellent customer service.
Talent-UK are recruiting on behalf of their client for an experienced Customer Service Advisor - The company are based in Batley with good transport links and is a full time role,