CUSTOMER SERVICE ASSISTANT
We are seeking a dedicated and efficient Client Services Assistant to join our team. The ideal candidate will be responsible for providing exceptional reception and telephone services, ensuring client satisfaction, and supporting various administrative tasks. If you are client-focused, detail-oriented, and thrive in a professional environment, we would love to hear from you.
WHAT'S IN IT FOR YOU...?
- Part time (Monday to Friday 10-3pm each day)
- Salary Competitive
- Central location
- 25 days holiday
- Healthcare cash plan
- Pension
- Cycle to work
- Social and wellbeing activities
- Death in service scheme
A SNAPSHOT OF THE DAY
- Liaising with clients, colleagues via the telephone
- Make appointments, arrange meetings and maintain an up-to-date Outlook diary
- Manage meeting room diaries
- Ensure the reception area remains tidy and welcoming
- Manage the Advice inbox and distribute emails
- Deal with ID checks
- Ensure all relevant Company policies and procedures are followed
- Attending to clients and visitors in reception
- Responding to enquiries from all callers
- Ordering train tickets
- Ordering couriers
- Taking payments from clients
- General administration
DOES THIS SOUND LIKE A GOOD FIT FOR YOU? Our client is looking for someone who can showcase: Are client focussed and value first class service
- Are ambitious, diligent, and willing to go the extra mile
- Can communicate well, with good listening skills
- Are enthusiastic and willing to learn and develop
- Want to get involved and contribute to the smooth running of the office