Customer Service Administrator (6 month contract role)
The person will be the first point of contact for incoming calls and emails to the Customer Services Team dealing with resident enquiries related to housing management, repairs and maintenance enquiries and complaints.
Required by a leading housing association in East London.
Assist the network and security manager in the administration and maintenance of the IT equipment through the support of the user population, HO application, desktop applications and underlying operating systems
12 MONTH FIXED TERM CONTRACT
Responsibilities
Responsible for maintaining and monitoring the network, telephony, server, storage, desktop operating systems and desktop applications.
Posted by IQ Talent Solutions • £500/day to £525/day
General
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.