£12/hr to £13/hr
England, United Kingdom
Contract, Variable

Helpdesk Administrator

Posted by Fawkes and Reece.

FM Administrator

1 month work

Temporary role

You will be expected to provide excellent front of house reception service to any internal and external visitors.

This role will also be responsible for Facilities Management for the entire office liaising with the Central facilities team.

  • Responsible for organising incoming post to the relevant functions within the office & co-ordinate couriers
  • Ensure robust process is in place for notification of any visitors and key contacts.
  • Support any requests for assistance & co-ordination of any plans.
  • Management of meeting room bookings
  • Liaise with the different functions to ensure stationery and any other stock levels are maintained.
  • Create and maintain the Reception & Office Manual
  • Provide support to the Facilities team as key point of contact, and with guidance from the FM team assist with:
  • the issuing and implementation of controls for access cards, monitor and review access levels.
  • catering / function requests
  • Health & Safety: maintain appropriate records (ie. Fire Risk Assessments, First Aid Certification and regulatory checks). Ensure all new joiners receive manual handling/DSE link and escalate any DSE requirements. Maintaining the accident book at reception
  • staff restacks and office moves
  • scheduling handyman services and ensuring repairs are carried out in a timely manner and to a high standard
  • coordinating vendors (ie cleaning etc)
  • Excellent communication skills.
  • Good understanding of Microsoft packages ie; Word, Outlook, PowerPoint & Excel.
  • Ability to work effectively and collaboratively with others both internally and externally without supervision.
  • Accuracy and attention to detail.
  • Excellent organisation skills with ability to work to deadlines
  • Flexible approach and ability to recognise and adapt to changing business requirements.

Please apply to be considered.

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