Posted by Silcom Recruitment Limited • £28K/yr to £36K/yr
General
Our client offers a unique Saturday working rota and would ideally like a Senior Service Advisor with motor trade experience to join their team.
The Role
Silcom Recruitment are currently searching for a Senior Service Advisor to join a family-owned dealership group based around the Bursledon/ outskirts of Southampton area.
Responsibilities & Requirements of a Senior Service Advisor
Serve as the primary point of contact for customers, addressing their service needs and concerns with professionalism and courtesy.
We are looking for a Customer Service Advisor to join our clients team in Southampton on a temporary basis, with the potential to become a permanent role.
The successful candidate will play a crucial role in maintaining and increasing customer retention levels, providing excellent customer service, and actively promoting membership benefits to current and prospective members.
Day to Day of the role
Retain and renew customers through outbound telephone calls, ensuring members fully understand the benefits of membership.