We're looking for a Customer Service Advisor to join a thriving Customer Service Centre on a 6-month FTC in Edinburgh.
This varied role will be part of a critical frontline team, responsible for handling phone calls from customers on online access setups and maintenance.
You will work different shifts including 8:30 - 4:30, 9-5 and 9:30-5:30, with a salary between £22,000-£24,000.
Posted by Randstad Delivery (GBS) • £23K/yr to £26K/yr
Introduction
My client, a leading financial services institution, is currently seeking a Customer Adviser to join their dynamic team based in Edinburgh.
With a long-standing reputation for providing exceptional banking services, my client is dedicated to supporting both individual and business customers through innovative financial solutions.
They are passionate about putting customers at the heart of everything they do, and as a key player in the UK banking industry, they offer a collaborative and growth-focused environment.
We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new and efficient ways to work.
Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things.
General
At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity.
As a Customer Service Advisor at a leading Financial Services provider, you will be responsible for taking inbound calls from pension customers, providing excellent customer service, resolving complex queries and ensuring customer satisfaction.
As a Customer Service Advisor at a leading Financial Services provider, you will be responsible for taking inbound calls from pension customers, providing excellent customer service, resolving complex queries and ensuring customer satisfaction.
Posted by Randstad Delivery (GBS) • £23K/yr to £26K/yr
Introduction
My client, a leading financial services institution, is currently seeking a Customer Adviser to join their dynamic team based in Edinburgh.
With a long-standing reputation for providing exceptional banking services, my client is dedicated to supporting both individual and business customers through innovative financial solutions.
They are passionate about putting customers at the heart of everything they do, and as a key player in the UK banking industry, they offer a collaborative and growth-focused environment.
(Fixed-term Contract/Secondment ending March 2026)
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?