Posted by Just Recruitment Solutions Limited • £28K/yr to £40K/yr
General
Service Advisor Vacancy York
As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.
Your duties will include
dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.
Invigorate Recruitment is looking to recruit a Customer Service Adviser to work for its client who are renowned for their award-winning customer service, their aim is to always offer the highest standard of service for every customer.
They are looking to welcome a new member to their small team of customer advisors, to deal with general customer enquiries and provide a 5 experience for their customers.
As a Customer Service Advisor working 3 days a week from the York's office / 2 days a week from home, you will provide solutions and support to clients, ensuring their satisfaction through efficient service and collaboration with internal teams.
You'll also handle administrative tasks and assist in implementing new processes while maintaining up-to-date client records.
One of the UK's largest Private Equity fuelled software company.
Posted by Randstad Perm Professionals • £28K/yr to £30K/yr
General
As a CS Team leader you will be responsible for leading a small team of customer service adviser's focusing on delivering excellence, advising on best practice and leading by example.
We are delighted to be working in partnership with a multi-national market leader in search of a passionate and capable Customer Service Team Leader.
Responsibilities
Plans and organises Customer Service team ensuring all processes are adequately covered and service is at least at agreed level.
Posted by Synergy Car Leasing Limited • £23K/yr to £30K/yr
The Client Services Administrator supports our Client Services team in day-to-day administration and customer telephone contact, and reports into the Client Services Director.
For the Client Services Team, the role supports across different areas as required including customer communication via email and telephone to ensure that all documentation, such as finance documents, proofs of identification, order and delivery updates, are managed in a timely and professional manner, maintaining our high customer experience ethos.
The role works closely with the sales team, gaining a commercial insight into an online business.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
The hourly rate will increase after 6 months in role.