To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
Charles Simon Associates are currently looking for an Service Desk Analyst on a permanent basis for our global business based in High Wycombe.
Service Desk Analyst - (EPOS, POS, Point of Sale, Windows, Helpdesk, Support, Hardware, Networking, LAN/WAN, DNS, DHCP, TCI/IP) - Permanent - High Wycombe
This role involves working and supporting EPOS/POS systems on a daily basis
About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application systems.
Business Application Support Analyst
Department: Business Application Support and Service Desk.
Our client is looking for a positive, forward-thinking team player, to join their Service Desk team, as a 1st line service desk analyst.Our client is in the top 10 MSPs in the world and specialise in providing fully managed IT services to a diverse clientele across the globe.
The Department for Business and Trade ("DBT") and Inspire People are partnering together to bring you an exciting opportunity for Senior Business Analysts to define, analyse and document challenging business problems, whilst helping to build a sustainable, diverse and engaged Business Analyst community within DBT.
Join a team at the heart of the global economy!
Salary up to £65,600 plus 27% pension contribution and other excellent Civil Service benefits.
Our unwavering commitment to efficiency is evident in our focus on delivering solutions that are not only clear and concise but also highly effective, ensuring our services consistently uphold the highest standards.
This is a French speaking roleIn our commitment to excellence, we thrive on a set of guiding principles that shape our approach at Safestore.
We actively cultivate a culture where assisting colleagues isn't merely a task but a shared passion, fostering a collaborative environment that places a premium on support.
This role would be responsible for providing technical support, main point of contact for technical queries and responsible for system maintenance.
Our wonderful client based in Weybridge are looking for an IT Support Engineer to join their team.
If you have experience in Computer Network and Communication, ability to resolve technical issues and excellent communication skills then this role would be for you.
Support Analyst - 2nd Line - £36K - Hybrid (Surrey)
An exciting opportunity for a 2nd Line Support Analyst to join a growing UK-based IT Service Provider.
They are a trusted provider that have built a brand with integrity, offering clients a range of support solutions including; Strategic Guidance, Cloud Services, IT Infrastructure along with tailored re-active and pro-active support services.