Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service.
Ensure delivery of a high-quality customer-focused user experience, maintaining high standards of access, availability, usability, and service excellence.
We are currently recruiting for one of the UK's Leading FMCG companies for the role of a Service Improvement Analyst.
It's an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users by making their services/products easily accessible online, anywhere, anytime and on any device!
Our client, a renowned Education Establishment, requires a Service Desk Analyst to provide IT support to staff and students within the school as well as being the first point of contact for IT requests, queries or issues.
IT Service Desk Analyst, Prestigious Education Establishment, Temporary, Central London, £15.70 ph plus holiday pay.
Assignment is to start as soon as possible and will last for 12 weeks.
Charles Simon Associates are currently looking for an Service Desk Analyst on a permanent basis for our global business based in High Wycombe.
Service Desk Analyst - (EPOS, POS, Point of Sale, Windows, Helpdesk, Support, Hardware, Networking, LAN/WAN, DNS, DHCP, TCI/IP) - Permanent - High Wycombe
This role involves working and supporting EPOS/POS systems on a daily basis
Our client in the financial services sector is looking for Service Desk Analyst with a proactive, problem solving attitude and strong communication skills to support their users across their London office.
5 days on-site per week in London
Key Responsibilities
Serve as the first point of contact for all IT-related issues and requests, providing efficient and timely resolution to ensure minimal impact on business operations.