We have an exciting opportunity for an ICT Service Desk Analyst tosupport the Service Desk Team Leader with continual improvement standards to ensure the successful delivery of the incident, problem, request, and change management processes.
You will also provide first point of contact including analysis and troubleshooting for the ICT Service, escalating where appropriate.
We are passionate about empowering our people to be the best they can be and are committed to a culture of inclusivity where colleagues are "free to be me".
A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career?
If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you.
Are you looking for a new role in the Financial Services sector, would you like to join a well-established Financial Planning firm who have an excellent working environment where you are well looked after and valued, well look no further...
My client based on the outskirts of Norwich, who has been trading since 2010 are looking for an experienced Administrator with a strong background of working in an IFA Practice setting or a similar Financial services role, to join their friendly group of existing staff.
The ideal candidate will have a minimum of two years' experience working in the sector and have previously used the back-office system intelligent office as well as knowledge of the platform such as Transact, Standard Life, Elevate and OMW (desirable, not essential).
The ideal applicant will ideally experienced or have a good understanding of working within of a service department of the automotive sector.
Be able to manage existing customer accounts and build new relationships with customers and be able to deal with a wide range of customers expectations.
General
We are currently advertising on behalf of an Automotive leading agricultural company who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Norwich area.
This is an exciting opportunity for a Senior Implementation Analyst to work with a successful Norwich based SAAS provider who have experienced a sustained period of growth.
Joining a small team focussed on their SAAS workflow product, but part of a larger organisation, you will take responsibility for the line management of two members of staff and oversee the delivery and configuration of the company's solution to new customers.
In your new role communication will be key and you will work with internal & external stakeholders to understand their requirements and create user stories for translation into configuration or system changes.
You should be an action-taking, perfectly-comfortable-working-solo, kind and dedicated person who takes the role of making and keeping customers happy VERY seriously.
Firstly, you're a fantastic Communicator with real empathy for those around you and the problems they have.
Are YOU the Customer Service Leading Superhero We're Looking For
The successful candidate will be working on the 'service desk' supporting the business with inputting and organising technician visits, whilst offering excellent customer service and handling incoming calls.
Atkinson Moss are very pleased to be recruiting for an IMMEDIATELY AVAILABLE Customer Service Advisor and Sales Administrator to join their clients small and friendly team, outside of Norwich.
The ability to drive is essential as their office is based in a small village, Snetterton way.