Posted by Moore Green Recruitment Ltd • £14/hr to £15/hr
The Service Delivery Co-Ordinator's main duties include supporting Managers with planning all aspects of the repairs, voids and planned maintenance works, dealing with residents, operatives and sub- contractors, working with the IT systems, managing operative's diaries and general administration Team.
A new role available working for a housing provider within the maintenance department.
Do you have experience within a call centre environment, with a passion for helping people with the ability to make people feel listened to and valued?
If you are a confident, compassionate and positive person who always delivers a first-class customer experience during difficult times this is the role for you.....
Are you looking for an opportunity where you can really make a difference and take ownership of a problem and see it through to the end?
Posted by HR EMPLOYMENT BUREAU LIMITED • £38K/yr to £40K/yr
Based in Walsall, we are recruiting on behalf of our client for an experienced and professional Installation Manager.
Overseeing a team of three service engineers who install and repair laundry auto-dosing units, mains fed water coolers and boilers, product dispensers and washroom equipment throughout the Midlands.
This role would suit a highly motivated, team orientated and experienced Installation Manager.
As an Assistant Manager, you'll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey.
Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
Ready for the next step in management with the UK's largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!
Posted by Hays Specialist Recruitment Limited • £12/hr
Due to the partnership between Hays and Birmingham City Council, we are looking for a number of customer service advisors to join the Housing Repairs team within the council.Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities.
Your new company
Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives.
Our major financial services client is seeking a Customer Service Team Manager to lead a team of customer service officers and deliver an exceptional customer experience across multiple contact channels.
The ideal candidate will be an experienced leader with a passion for driving customer service excellence, supporting team development, and ensuring operational efficiency.
Job Purpose
To manage a team of customer service agents, ensuring best-in-class service, timely resolution of customer queries, and continuous process improvement, while meeting KPIs and maintaining compliance with regulatory standards.