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Customer service Travel consultant £ 25k £100.00 per month bonus London Hybrid A very exciting opportunity has come up to join a global travel company who is looking for a Customer Service Consultant to join them on a permanent basis. This role offers a basic salary of £25,000 with commission on top sitting at around £100 per month. This role offers hybrid working where there is a requirement to go into their London central office 2 days a week maximum with the rest being able to work from home. There is a requirement for weekend work however, this is on a rota basis, not every weekend and time off in the week is given when either Saturday or Sunday are worked. Job description: Handle existing bookings calls from both direct clients and travel agents Provided excellent customer service at all times and ensure you are adapting your approach depending on the customers and bookings you are dealing with Support with the overflow of new booking calls if and when needed Supporting with reporting Ensure the customer is supported through the journey Experience and skills needed: Experience within the travel industry and within a customer service based role is essential for this role Experience going over and beyond to support customers with all manner of queries Excellent written and verbal communication Confident in using Microsoft applications Experience in taking day to day initiative as well as work with other members of the team This role does require a level of flexibility due to the nature of the business and the calibre of clients you will be dealing with. If you want to join a business and a role with exciting potential, apply now! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.