Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service.
Ensure delivery of a high-quality customer-focused user experience, maintaining high standards of access, availability, usability, and service excellence.
London Fire Brigade, one of our largest public sector clients based in London are looking to recruit several Senior Service Desk Analyst to join their team on a 3-month contract (with possibilities of further extensions and opportunities for it to go permanent).
The role is full time, Monday to Friday, 37 hours per week.
There is no hybrid work arrangement available due to the nature of the role involving supporting office based front line staff at LFB.
Are you a Deskside Support Analyst seeking a new challenge
We are currently working with a leading global law firm based in central London who are seeking a highly motivated senior Deskside Support Analyst to join their team.
You will be responsible for providing 2nd line/deskside support for all technology systems and mobile applications.
You will also have the opportunity to get involved with 3rd line application support.
Our client, a renowned Education Establishment, requires a Service Desk Analyst to provide IT support to staff and students within the school as well as being the first point of contact for IT requests, queries or issues.
IT Service Desk Analyst, Prestigious Education Establishment, Temporary, Central London, £15.70 ph plus holiday pay.
Assignment is to start as soon as possible and will last for 12 weeks.
Charles Simon Associates are currently looking for an Service Desk Analyst on a permanent basis for our global business based in High Wycombe.
Service Desk Analyst - (EPOS, POS, Point of Sale, Windows, Helpdesk, Support, Hardware, Networking, LAN/WAN, DNS, DHCP, TCI/IP) - Permanent - High Wycombe
This role involves working and supporting EPOS/POS systems on a daily basis
Our client in the financial services sector is looking for Service Desk Analyst with a proactive, problem solving attitude and strong communication skills to support their users across their London office.
5 days on-site per week in London
Key Responsibilities
Serve as the first point of contact for all IT-related issues and requests, providing efficient and timely resolution to ensure minimal impact on business operations.
A position has arisen for an IT Service Desk Analyst working with an Asset Management firm based in London.
This exciting position will play a crucial role in providing technical support to the firms internal staff, ensuring the smooth operation of our IT systems and services, assisting with the installation, configuration, and maintenance of software applications, operating systems, and hardware devices.
Duties and Responsibilities
Be the first point of contact in resolving 1st and 2nd line support calls.