London Fire Brigade, one of our largest public sector clients based in London are looking to recruit several Senior Service Desk Analyst to join their team on a 3-month contract (with possibilities of further extensions and opportunities for it to go permanent).
The role is full time, Monday to Friday, 37 hours per week.
There is no hybrid work arrangement available due to the nature of the role involving supporting office based front line staff at LFB.
A leading global provider of insurance and reinsurance services is seeking a Service Desk Analyst to join their Service Desk team in their London office.
You will be responsible for managing IT tickets (Incidents & Service Requests) and supporting end-user computing hardware and software.
Responsibilities may include
Provide second-line support for tickets routed from the ITSM tool or level one (Global Helpdesk).
You will lead a team of Service Desk Analysts, with responsibility for tasks related to operational performance and people management.
Age UK's Digital & Technology division is recruiting for a Service Desk Team Leader to join our customer-centric team.
This is an exciting time for the Service Desk as it is working to deliver a service improvement roadmap aligned to the Service Desk Institute's global best practice standards.
Posted by Proactive Appointments • £40K/yr to £42K/yr
Service Desk Analyst
Our client in the financial services sector is looking for Service Desk Analyst with a proactive, problem solving attitude and strong communication skills to support their users across their London office.
IT Service Desk Analyst Permanent Up to £45k plus benefits London (4 days per week on site)
I am excited to be working with our client, a big-name within the insurance sector who are looking to hire an experienced IT Service Desk Analyst to join their team.
Key Skills: Active Directory, SSCM, Intune, Azure Cloud, ServiceNow, Windows 10
The Junior IT Service Desk Analyst provides day-to-day Service Desk support to the business worldwide.
You will work within the IT Service Desk team and IT Department to support the delivery of a quality IT Service Desk service to defined performance metrics.
You will be responsible for delivering excellent customer service and high levels of first point of contact resolution in addition to the continual improvement of IT support services from the IT Service Desk to our customers.
Posted by High Finance (UK) Limited T/A HFG • £70K/yr to £75K/yr
General
A leading insurance firm is looking for a on-site Senior Desktop Support Engineer to support the Microsoft desktop technologies, hardware troubleshooting, meeting room management and support and troubleshooting for core applications.
Duties and experience
Troubleshooting of IT incidents raised by colleagues through their Global Service Desk.
Capable of building key relationships with end users, including VIP and their support staff.