A leading insurance firm is looking for a on-site Senior Desktop Support Engineer to support the Microsoft desktop technologies, hardware troubleshooting, meeting room management and support and troubleshooting for core applications.
Duties and experience:
- Capable of building key relationships with end users, including VIP and their support staff
- Troubleshooting of IT incidents raised by colleagues through their Global Service Desk.
- Providing 1st and 2nd line support
- Responsible for new IT inductions.
- Office 365
- Dell Hardware
- Azure admin or Exchange admin
- ServiceNow highly desirable