We have received an instruction from our Client a multi-franchised Dealer Group who are looking to recruit a successful and motivated Service Advisor to work in one of their Dealership in the Dudley area.
Basic Salary £26-£28K OTE £32K depending on experience
This is an important role and requires candidates who can manage both volume and the added demands of manufacture Standards.
Ensuring that the framework and processes are in place to conduct effective root cause analysis to identify trends and common themes, escalating concerns and ensure corrective action plans are established and delivered in support of increasing on the spot resolution, reducing complaint volumes, upheld and FoS referrals / overturned decisions.
The key purpose of this role is to lead the First Line Root Cause Analysis initially focusing on Complaints with the aim to develop the role and extend coverage to QA, Control Testing and Outcomes Based Testing.
Key Responsibilities
Provide leadership and direction to the Group RCA Team, continuing to develop the RCA programme / structure whilst horizon scanning on upcoming key regulatory change and expectations.
Our long term trusted partner that operates within the financial domain is searching for a Senior MI and Analysis manager who has previous experience working within the savings function of an enterprise corporation that is highly regulated.
To be successful, the chosen incumbent must have strong capabilities in models, insight and analysis activities using advanced Excel/VBA coupled with the ability to lead/mentor a small team of MI/Savings planning professionals.
Are you looking for a Change in Career or to gain valuable experience in the field of Social Care/Social Work?
Look no further and apply today to join our friendly team at Dudley Lodge!
As a Family Assessment Worker, you will be part of a team in a residential setting; working with families on a day-to-day basis providing detailed evidence-based assessment recordings of the parents' abilities to meet the safety and care/welfare needs of their children in line with the National Assessment Framework.
The priority is to provide excellent service to maintain relationships whilst also seeking new business opportunities where available.
This employed Financial Adviser job covering Wolverhampton, Bridgnorth and Birmingham provides the opportunity to inherit a client bank and takeover the ongoing financial planning servicing.
You will be provided with clients from one of the Directors of the business and also newly acquired clients.