£24K/yr to £30K/yr
Wolverhampton, England
Permanent, Variable

Customer Service Advisor

Posted by Reed.

Service Advisor

  • Job Type: Full-time
  • Location: Wolverhampton
  • Salary: £24,000 with uncapped commission!

Our client based in Wolverhampton are seeking a Service Advisor to join their busy Service Department. This role offers a superb opportunity for progression for the right individual who demonstrates an aptitude to learn and a keenness to develop a rewarding career.

Day to Day of the role:

  • Delivering the highest levels of customer service.
  • Exceeding all customer expectations and requirements throughout their service experience.
  • Scheduling work on customer vehicles, providing accurate estimates for servicing and repairs, and ensuring customers are fully aware of the likely timescales and costs.
  • Promoting sales of genuine parts and accessories whenever possible, seizing opportunities to sell additional products and services.

Required Skills & Qualifications:

  • Goal-oriented with excellent interpersonal skills, recognised as a self-motivated team player.
  • Exceptional communication skills, with an aptitude and positive attitude towards learning and development.
  • Hold a valid UK driving licence.
  • Excellent customer handling skills.

Benefits:

  • 31 days paid annual leave, increasing to 33 with longevity of service.
  • Training provided onsite leading to accreditation.
  • Work-life balance with additional paid leave if your birthday falls on a working day.
  • Access to a benefits platform with discounts from household names, healthcare cash plans, critical illness cover, and much more.
  • Uncapped commission structure that can add £6000+ onto your basic salary
  • Clear progression into management for the right person!

Monday to Friday and every other Saturday.

To apply for this Service Advisor position, please submit your CV detailing your relevant experience and why you are interested in this role or call Emily at REED Wolverhampton for more information.