NJR Recruitment are delighted to be recruiting for one of the UK's leading firms of Independent Financial Advisers who are expanding their business and are seeking a Senior Corporate Administrator to join their dynamic and buoyant organisation.
Working from the office based in Wolverhampton, the successful candidate will provide support to the Head of Corporate Administration, Administration Managers, Team Managers and the rest of their team, in delivering a comprehensive service to clients.
Following compliance guidelines and internal administration procedures at all times, you will need to ensure that you complete tasks in an efficient, timely and professional manner.
We have received an instruction from our Client a multi-franchised Dealer Group who are looking to recruit a successful and motivated Service Advisor to work in one of their Dealership in the Dudley area.
Basic Salary £26-£28K OTE £32K depending on experience
This is an important role and requires candidates who can manage both volume and the added demands of manufacture Standards.
Ensuring that the framework and processes are in place to conduct effective root cause analysis to identify trends and common themes, escalating concerns and ensure corrective action plans are established and delivered in support of increasing on the spot resolution, reducing complaint volumes, upheld and FoS referrals / overturned decisions.
The key purpose of this role is to lead the First Line Root Cause Analysis initially focusing on Complaints with the aim to develop the role and extend coverage to QA, Control Testing and Outcomes Based Testing.
Key Responsibilities
Provide leadership and direction to the Group RCA Team, continuing to develop the RCA programme / structure whilst horizon scanning on upcoming key regulatory change and expectations.
Joining this successful SME at a time of transformation and growth, as Senior HR Advisor/ HR Manager you will advise and guide on all operational and strategic people elements.
£45-50k Car Allowance Benefits; 5 Days on-site.
Are you looking to take that step into your first HR Manager role?
Our long term trusted partner that operates within the financial domain is searching for a Senior MI and Analysis manager who has previous experience working within the savings function of an enterprise corporation that is highly regulated.
To be successful, the chosen incumbent must have strong capabilities in models, insight and analysis activities using advanced Excel/VBA coupled with the ability to lead/mentor a small team of MI/Savings planning professionals.
Our client, a specialist Mortgage Lender is seeking Financial Support Consultants to work with customers who are experiencing financial difficulties to discuss and arrange suitable repayment options for the timely collection of their mortgage arrears.
You will investigate and monitor mortgage interest/benefit agency payments, arrange payment schedules, and agree arrangements for the clearance of arrears.
This is a contact centre-based position where you will be telephoning and interviewing customers to complete income and expenditure forms.