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Customer Sales Executive Job Type: Full-time Location: Edinburgh, City Centre Salary: £25,000 base salary with OTE £50,000 Reed Recruitment are on the lookout for highly motivated and results-driven Customer Sales Executive to join our clients dynamic sales & service team. If you have a flair for customer service, excellent communication skills, and a positive attitude, this could be the perfect role for you. As a Customer Sales Executive , you will be instrumental in achieving the company's sales targets and contributing to the company's overall sales goals. This is a great opportunity to generate bonus as you will be focusing on warm leads making it so much easier to achieve bonus! Day to Day of the role: Make a high volume of outbound calls to prospective customers to convert interest into sales and schedule installation dates. Provide clear information about the benefits of full fibre, addressing any potential concerns, such as property access. Schedule and conduct follow-up calls to resolve any outstanding questions or concerns. Process all necessary paperwork, including direct debit mandates, and maintain accurate customer records in the CRM system. Stay up-to-date with product updates, industry trends, and competitors' offerings, sharing insights with the team to enhance training and product development. Occasionally make outbound calls to different audiences, including existing customers, to promote products and services. Adhere to company policies, procedures, and ethical standards in all interactions. Required Skills & Qualifications: Proven experience in telesales, telemarketing, or a related field sales role. Excellent verbal and written communication skills. Strong persuasive and negotiation abilities. Resilience in the face of rejection. Proficiency in MS Office, CRM software, and other sales tools. Good organisational and time-management skills. Personal Attributes: Self-motivated and goal-oriented. High level of integrity and professionalism. Positive attitude and a team player. Flexibility to adapt to changing conditions. Benefits: Competitive base salary with the potential to earn up to £50,000 OTE. Pension scheme with a 5% company contribution. Generous holiday allowance of 30 days. Working Hours: Shift patterns covering peak conversion times from 12pm-8pm, and Saturdays from 10am-1pm. Office-based role.