Customer Sales Executive
- Job Type: Full-time
- Location: Edinburgh, City Centre
- Salary: £25,000 base salary with OTE £50,000
Reed Recruitment are on the lookout for highly motivated and results-driven Customer Sales Executive to join our clients dynamic sales & service team. If you have a flair for customer service, excellent communication skills, and a positive attitude, this could be the perfect role for you. As a Customer Sales Executive , you will be instrumental in achieving the company's sales targets and contributing to the company's overall sales goals. This is a great opportunity to generate bonus as you will be focusing on warm leads –making it so much easier to achieve bonus!
Day to Day of the role:
- Make a high volume of outbound calls to prospective customers to convert interest into sales and schedule installation dates.
- Provide clear information about the benefits of full fibre, addressing any potential concerns, such as property access.
- Schedule and conduct follow-up calls to resolve any outstanding questions or concerns.
- Process all necessary paperwork, including direct debit mandates, and maintain accurate customer records in the CRM system.
- Stay up-to-date with product updates, industry trends, and competitors' offerings, sharing insights with the team to enhance training and product development.
- Occasionally make outbound calls to different audiences, including existing customers, to promote products and services.
- Adhere to company policies, procedures, and ethical standards in all interactions.
Required Skills & Qualifications:
- Proven experience in telesales, telemarketing, or a related field sales role.
- Excellent verbal and written communication skills.
- Strong persuasive and negotiation abilities.
- Resilience in the face of rejection.
- Proficiency in MS Office, CRM software, and other sales tools.
- Good organisational and time-management skills.
Personal Attributes:
- Self-motivated and goal-oriented.
- High level of integrity and professionalism.
- Positive attitude and a team player.
- Flexibility to adapt to changing conditions.
Benefits:
- Competitive base salary with the potential to earn up to £50,000 OTE.
- Pension scheme with a 5% company contribution.
- Generous holiday allowance of 30 days.
Working Hours:
- Shift patterns covering peak conversion times from 12pm-8pm, and Saturdays from 10am-1pm.
- Office-based role.