We are looking for an experienced Senior 2nd Line Support Analyst to join our team and help support a growing external client base.
Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.
General
The ideal candidate will have over 4 years' experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems.
Senior IT Support Analyst required to work in a busy educational environment and deputise for the IT Manager on numerous occasions when required.
You will be an engaging and supportive techie and enjoy dealing with people and a combination of different technologies on a daily basis.
You must be proficient with Servers, physical and virtual through MS HyperV Diagnosing and troubleshooting network and switch issues as well as dealing with more front-end infrastructure and AV.
The Senior Technical Analyst will be responsible for overseeing a wide variety of analytical and technical assignments offering both IT operational support to users across the business and also working on projects.
Proactive Personnel are working with a well-established manufacturing business to recruit for a Senior IT Analyst to join their International Infrastructure Services team on a full time, permanent basis.
Duties
Analyse complex technical systems to identify areas for improvement and optimisation & developing strategies to enhance system functionality and performance.
The IT Support Analyst works within the IT Service Desk function providing IT Support for all departments within our client, to assist with and resolve IT faults and incidents as quickly as possible.
The IT Support Analyst will provision IT requests, guidance and advice to colleagues and customers with regards any questions raised (within expected targets) and partake in technical support across activity across multiple diverse systems, devices and processes in order to retain optimum service and viability of systems to all colleagues.
Our client, a public sector body is looking for an IT Support Analyst to join on an initial 6 month contract bases.
The Graduate IT Support Analyst will play a pivotal role in maintaining and enhancing the IT infrastructure of our partner's organization.
This presents an exciting opportunity for a passionate and enthusiastic individual with a strong IT background and a customer-focused approach to contribute to the success of a prominent player in the logistics industry.
Key Responsibilities
Collaborate with the Group IT Team to continuously develop and manage IT infrastructure.