As a Senior Support Analyst, you will play a crucial role in ensuring the smooth operation of clients' IT environments.
General
Our client is a leading MSP based in Central London, specializing in providing comprehensive IT support services to businesses across various industries.
They pride themselves on delivering exceptional customer service and technical expertise to clients.
We are looking for an experienced Senior 2nd Line Support Analyst to join our team and help support a growing external client base.
Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.
General
The ideal candidate will have over 4 years' experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems.
Senior IT Support Analyst required to work in a busy educational environment and deputise for the IT Manager on numerous occasions when required.
You will be an engaging and supportive techie and enjoy dealing with people and a combination of different technologies on a daily basis.
You must be proficient with Servers, physical and virtual through MS HyperV Diagnosing and troubleshooting network and switch issues as well as dealing with more front-end infrastructure and AV.
Senior IT Support Analyst required to work in a busy educational environment and deputise for the IT Manager on numerous occasions when required.
You will be an engaging and supportive techie and enjoy dealing with people and a combination of different technologies on a daily basis.
You must be proficient with Servers, physical and virtual through MS HyperV Diagnosing and troubleshooting network and switch issues as well as dealing with more front-end infrastructure and AV.
The Senior Technical Analyst will be responsible for overseeing a wide variety of analytical and technical assignments offering both IT operational support to users across the business and also working on projects.
Proactive Personnel are working with a well-established manufacturing business to recruit for a Senior IT Analyst to join their International Infrastructure Services team on a full time, permanent basis.
Duties
Analyse complex technical systems to identify areas for improvement and optimisation & developing strategies to enhance system functionality and performance.
As a Senior IT Engineer, you'll play a crucial role in ensuring the smooth operation of our internal systems while supporting our talented cybersecurity team.
We are a leading cybersecurity company based in Cambridge.
We specialize in providing cutting-edge solutions to protect our clients' digital assets.