As a Senior Support Analyst, you will play a crucial role in ensuring the smooth operation of clients' IT environments.
General
Our client is a leading MSP based in Central London, specializing in providing comprehensive IT support services to businesses across various industries.
They pride themselves on delivering exceptional customer service and technical expertise to clients.
Senior IT Support Analyst required by my leading company based in Dorking.
As a key member of our IT support team, you will be responsible for:
Providing comprehensive support to all users, following helpdesk procedures and priorities to ensure optimal service levels and timely issue resolution.
Are you an experienced IT Support Analyst seeking a new challenge?
As an IT Support Analyst, you will be a key member of their shared service IT team, responsible for supporting their different trading companies and a global community of over 10,000 users, including senior executives and VIPs.
Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1st/2nd Line IT Support Analyst for their IT service centre in the heart of Milton Keynes.
Senior IT Support Analyst required to work in a busy educational environment and deputise for the IT Manager on numerous occasions when required.
You will be an engaging and supportive techie and enjoy dealing with people and a combination of different technologies on a daily basis.
You must be proficient with Servers, physical and virtual through MS HyperV Diagnosing and troubleshooting network and switch issues as well as dealing with more front-end infrastructure and AV.
The Senior Technical Analyst will be responsible for overseeing a wide variety of analytical and technical assignments offering both IT operational support to users across the business and also working on projects.
Proactive Personnel are working with a well-established manufacturing business to recruit for a Senior IT Analyst to join their International Infrastructure Services team on a full time, permanent basis.
Duties
Analyse complex technical systems to identify areas for improvement and optimisation & developing strategies to enhance system functionality and performance.
Are you a Deskside Support Analyst seeking a new challenge
We are currently working with a leading global law firm based in central London who are seeking a highly motivated senior Deskside Support Analyst to join their team.
You will be responsible for providing 2nd line/deskside support for all technology systems and mobile applications.
You will also have the opportunity to get involved with 3rd line application support.
Provide second-line support to end users, logging, monitoring, escalating, resolving IT queries, and providing first-line support during busy periods, holidays, and sickness cover.
The role
Maintain and develop the functionality, understanding, and use of Company IT Solutions in a manner that best promotes the Company's purpose.
As a Senior IT Engineer, you'll play a crucial role in ensuring the smooth operation of our internal systems while supporting our talented cybersecurity team.
We are a leading cybersecurity company based in Cambridge.
We specialize in providing cutting-edge solutions to protect our clients' digital assets.