They are looking for a talented Senior IT Service Desk Analyst to join their existing dynamic team and play a key role in maintaining their IT infrastructure and ensuring our users have the best possible experience.
Pertemps are supporting a forward-thinking organisation based in Coleshill who due to internal promotion are now looking for a Senior IT Service desk Analyst on a full-time permanent basis.
Role Overview
The Senior Service Desk Analyst is responsible for the day-to-day operations of the Service Desk.
Posted by Devonshire Hayes Recruitment Specialists Limited • £50K/yr to £60K/yr
General
F you are a Senior IT Support Engineer with excellent communication skills and the ability to resolve technical issues on both Desktop, Infrastructure and Networking we would love to discuss a new role we have just registered.
Please note this role requires flexibility to work onsite when required and will most likely be three days per week onsite in Central/West London.
RESPONSIBILITIES
Provide high quality, executive-level user support to financial services clients on-site and remotely.
We are recruiting for a detail-oriented IT Support Analyst to provide technical assistance to all users within the company through 1st and 2nd line support.
You will diagnose and resolve software, hardware, and network issues, ensuring smooth IT operations.